Fair Use Policy

1. Introduction

This Acceptable and Fair Use Policy ("Policy") forms part of your agreement with Comfort Shooting (Pty) Ltd ("Comfort Shooting", "we", "us", "our"), Company Reg. No. 2020 / 542043 / 07, whose registered office is at 1 Lozi Park, Phezulu Drive, Ballito, 4420. By using our services, platform, systems, or website, you agree to comply with this Policy, our Terms & Conditions, and any applicable South African law.

2. Purpose

This Policy is designed to:

• Outline acceptable and unacceptable use of our services and platforms
• Ensure network and data integrity
• Protect Comfort Shooting, its clients, and third parties
• Promote responsible use of our support services
• Define the consequences of misuse

3. Inclusive Support Services

Support is offered through the following channels:

Inclusive support includes:

• Minor typo corrections
• Price adjustments
• Image swaps
• Bug fixing

4. Fair Usage Guidelines

We maintain a Fair Usage Policy to ensure all clients receive consistent support and service quality.

Non-Inclusive Support (Billable):

• Major layout changes or full redesigns
• SEO updates or analysis
• Bulk uploads or mass edits
• Urgent out-of-hours support (available at R250.00/hr)
• Requests exceeding standard support scope
• Feature development or API integrations
• System migrations or 3rd-party service setups

5. Network Integrity & Security

Users may not:

• Attempt to bypass authentication or gain unauthorised access to our systems
• Use the service to transmit viruses, malware, trojans, or other malicious code
• Launch or participate in Denial of Service (DoS) attacks
• Tamper with system resources or compromise performance for other users
• Monitor or intercept data traffic without explicit authorisation

6. Content Standards

Users must not use our services to host, transmit, or promote:

• Content that is illegal, abusive, hateful, defamatory, or violent
• Child pornography or exploitation of minors
• Unsolicited or spam email campaigns
• Pyramid schemes or fraudulent financial operations
• Infringements of intellectual property rights

7. Spam & Unsolicited Communication

Comfort Shooting strictly prohibits:

• Sending bulk or unsolicited communications using our services
• Operating mailing lists without user consent
• Continuing to contact recipients after opt-out requests
• Using Comfort Shooting domains or servers for unauthorised relay

8. User Responsibility

• You are responsible for all activities that occur under your account or website
• You must ensure that your team and authorised users act in accordance with this Policy
• You must not share login credentials, backend access, or secure data with unauthorised persons

9. Enforcement & Action

Comfort Shooting reserves the right to:

• Suspend or terminate accounts in breach of this policy
• Investigate and report illegal activities to authorities
• Recover administrative, technical, and legal costs resulting from policy breaches
• Modify or withdraw access to certain services at our discretion

10. Complaints & Reporting

To report abuse or misuse of Comfort Shooting services, please contact:

All complaints must include relevant evidence (e.g., logs, headers, screenshots).

11. Revisions

Comfort Shooting may update this Policy at any time. The latest version will always be available on our website or provided upon request.